24Slides is a business providing its customers with professionally designed slides, increasing the impact and quality of presentation, by redesigning, redrawing and brushing up draft slides provided by the customers.
Terms and conditions of contract between
a company incorporated in Denmark, and
you, or the legal entity you represent, as a customer ("Customer").
These terms and conditions (“Terms”) set out the rights, obligations and restrictions that apply between the Customer and the Company when the Customer purchases the Company’s services and accesses the Company’s website and platform at www.24slides.com (“Platform”) and/or accesses, uses or downloads any of the data and services provided by the Company.
In order to use the Services, the Customer must (a) be 18 or older, or be 13 or older and have their parents’ or guardians’ consent to these Terms and (b) have the power to enter into a binding contract and not be barred from doing so under any applicable law. The Customer warrants that any information submitted to the Company is true, accurate and complete, and the Customer agrees to keeping it up to date at all times.
The Company offers various services, i.e. redesign, redrawing and fix-up of slides based on drafts provided by the Customer (“Services”) as described on the Platform.
The Company’s Services are provided either on a case–by–case basis as ordered by the Customer or as a subscription service.
The Customer places an order by uploading to the Platform draft slides containing text and/or graphics. The Platform automatically quotes an approximate price and delivery time, which is an invitation to treat. It does not constitute an offer to sell and cannot be legally relied upon. By accepting the price quoted, the Customer makes an offer to buy. A contract for the Company’s sale of the Services is formed when the Company accepts the Customer’s offer in writing.
The price automatically quoted on the platform is subject to adjustment until the Company has accepted the Customer’s offer. The automatically quoted price and delivery time do not include any extra services added by the Customer, and the Platform does not make any assessment as to whether certain slides need to be redrawn or brushed up. If needed, the Company will contact the Customer and inform them of any adjustments to price and/or delivery time. This constitutes an offer to sell. A contract for the Company’s sale of the Services is formed when the Customer accepts the Company’s offer. When agreeing to the quoted price, the Customer enters into a binding and irrevocable agreement.
Instead of placing an order by uploading slides to the Platform, the Customer may place an order for a creditpackage or a subscription and the Customer enters into a binding agreement when making the purchase on the Platform.
The Company delivers the Services on the Platform to the deadline agreed with the Customer.
Upon delivery of the Services, the Customer is entitled to two revisions of the Services free of charge.
After the second revision, requests made by the Customer for work to be carried out on the Services delivered and revised will be billed at a separate rate. The Company will inform the Customer of the price before commencing the work.
Free revision of Services delivered does not include any incorporation of new ideas of the Customer.
Delivery of the Services is made in a .ppt or .pptx file or in any other formats specified by the Customer when placing an order, and will be available immediately after approval of the slides.
The Customer approves the Services on the Platform, either after the first delivery or after the first or second revision.
In order to maintain efficiency in the Company’s business, if the Customer has not responded by the Company’s third attempt to contact the Customer to have the Services and/or revisions approved, the Company will consider the Services and any revisions approved and the Customer’s payment card will be charged in accordance with the below chapter on payment.
The Company will provide to the Customer relevant information regarding price and delivery procedure before the Customer completes the payment of their purchase. Any purchase will be effective upon the processing of the Customer’s payment, at which point the Customer may start using the Services provided under the subscription.
Unless otherwise specifically provided by the Company, the subscription under these Terms is personal to the Customer and may not be transferred or used by third-parties.
The standard subscription period is 3 months, unless an alternative period is agreed to by both the Customer and the Company. The subscription will automatically renew at the end of the subscription period and the Company will automatically bill the subscription fee to the payment card provided by the Customer at the registration of the subscription.
The subscription is non-terminable during the subscription period. If the Customer terminates the subscription before the end of the subscription period, the Customer is not entitled to a refund of subscription fees paid for the remaining period.
Customers may terminate their subscription by giving notice more than one month before the end of their current subscription period. If a cancellation notice is not received by the Company more than one month before the end of the current subscription period, the subscription will automatically renew at the end of the current subscription period.
The Company may change the price for subscriptions from time to time and will communicate any price changes to the Customer. Price changes for subscriptions will take effect at the start of the next subscription period following the date of the price change. By continuing to use the subscription after the price change takes effect, the Customer accepts the new price.
The Company may terminate the subscription immediately at its sole discretion and without notice. Only if terminated without the Customer being in breach of these Terms will the Customer be entitled to receive a refund of the subscription fee corresponding to the remaining subscription period.
The Company shall be available to provide Services to the Customer for 8 hours per day on business days, Monday to Friday. The Company may place the production of the Services anytime between 9 am - 9 pm Indonesian time, UTC +7 hours.
The Company strives to deliver all the Customer’s slides within 24 hours of the time the Customer uploaded their slides to the Platform. However, the number of slides the Customer is entitled to have delivered per 24 hours depends on their subscription.
The types of subscriptions, the number of daily slides included and current prices are set out on the Platform.
The price payable per slide depends on the type of Service requested, i.e. redesign, redrawing and fix-up, and is stated in your order confirmation. Current prices for new/renewable subscriptions are displayed on the Platform.
The Company primarily produces the Services in Indonesia and Peru, but The Company may choose to produce the Services from another location, giving the Customer notice of the change of production location.
The Company’s service availability follows the Indonesian calendar. Hence, the Services will be unavailable on national holidays in Indonesia. The maximum days of unavailability cannot exceed 22 business days during 12 consecutive months.
If the Company’s performance is hindered by an act or omission of the Customer, the Company’s non-performance shall not constitute a breach of contract.
When Services are purchased on a case–by–case basis, the Customer pays per delivery. Payment for the Services falls due immediately upon the Customer’s approval of the slides on the Platform, or upon the Company’s third attempt to contact the Customer to have the Services and/or revisions approved, as the case may be.
Subscription fees billed by card fall due immediately when placing an order for a subscription and subsequently immediately upon the automatic renewal of each subscription period.
Subscription fees billed by invoice fall due 30 days after the invoice date (applicable when Customer has chosen invoice as preferred payment method).
Credit packages fall due immediately when placing an order for a package.
The payment card provided by the Customer at the time of purchase is charged on the due date as specified above.
This section applies exclusively to customers acting as consumers.
Normally within the European Union, a cancellation period of 14 days from the day of purchase applies to a contract for the supply of digital content.
However, when the Customer places an order for the delivery of Services, purchases a credit package or a subscription, the Customer requests the Company to begin the supply of digital content during the 14 day cancellation period applicable. The Customer acknowledges and agrees that the payment made, either on a case-by-case basis or immediately at the purchase of a credit package or a subscription, is for the supply of digital content re the Services or for the entirety of the subscription period, as applicable, and that the Customer will not be entitled to receive a refund of their payment.
In countries outside of the European Union, where customers have the right to cancel their purchase within a certain period of purchase and where mandatory law does not acknowledge the choice of law stated in these Terms, the following applies:
When the Customer purchases the Services, a credit package or a subscription, or starts using the Services a credit package or a subscription, whichever comes first in time, they agree to waive any right to a limited period in which they could revoke their purchase or claim a refund upon cancellation of their purchase available to them under applicable law. In the event that a waiver of these rights is prohibited by law, the period shall be limited to 7 days or the minimum period permitted by law.
The Company may change, suspend or discontinue any aspect of the Customer’s subscription at any time, including the availability of any feature, database and/or content. The Company may also impose limits on certain features and services or restrict the Customer’s access to parts or all of the Services without liability. Where these changes or suspensions would amount to a termination of the Services, the Customer may be entitled to a refund of the reasonable part of any charges paid by the Customer.
The Customer may not reproduce (other than as authorised for own usage), publish, transmit, distribute, license, publicly display, rent or lend, modify, any data delivered by the Company, sell or participate in the sale of or exploit in any way, in whole or in part, directly or indirectly, any of the Services provided by the Company.
The Company endeavours to offer a smooth and reliable service but gives no guarantee, and does not warrant, that the Services and the Platform will be free of fault or that the Platform will be uninterrupted. If a fault does occur, the Customer may report it to Customer Services, and the Company will attempt to correct the fault as quickly as possible.
The Company will occasionally restrict access to the Platform to carry out repairs, maintenance or to introduce new functionality or services and the Company will endeavour to keep disruption to a minimum.
New services are subject to a period of testing. This means that new services may not perform with complete functionality, may be undergoing testing, may be inconsistently available, may have software “bugs” being fixed and may have other issues affecting availability and functionality.
Under no circumstances, including but not limited to delay and non-performance, will the Company, any subsidiaries and affiliates, suppliers, and their respective owners, officers, managers, members, agents and employees, be liable to the Customer for loss of profits, business interruptions, loss of business information, loss of business, opportunity or other pecuniary loss, loss of data or any direct, indirect, incidental, consequential, special, exemplary, or punitive damages or losses, whether based in contract, tort or otherwise, arising out of or in connection with the use of, or inability to use, the Services, any content delivered to the Customer, whether or not the Company has been advised of the possibility of such damages or loss, unless the Company has acted with gross negligence or intent. In any event, the Company’s liability to the Customer shall be limited to typical and foreseeable damage and shall not exceed the fees for a 3 months subscription period.
The Customer agrees to indemnify and hold harmless, and upon request, defend, (1) the Company, its affiliates and its respective directors, officers and employees; and (2) the providers of the data, from and against any and all losses, liabilities, damages, costs or expenses (including reasonable attorneys’ fees and costs) arising out of any claim, action, or proceeding brought by a third party based on a breach of any warranty, representation, covenant or obligation by the Customer under these Terms.
The Company may assign its rights and obligations under these Terms to any new provider of the Services, without the prior consent of the Customer.
These Terms will continue to apply until terminated by either of the parties. The Company may terminate the Terms or suspend access to the Platform at any time. If the Customer or the Company terminates the Terms, or if the Company suspends the Customer’s access to the Platform, the Company shall have no liability or responsibility and the Company will not refund any amount paid by the Customer, unless specifically provided otherwise elsewhere in these Terms.
All trademarks, logos, designs and images used in connection with the Platform and Services remain the property of the Company or their respective owners.
The Company may amend these Terms at any time by posting the amended terms on its Platform. It is the Customer’s responsibility to review these Terms from time to time to check if they have been amended. The effective date of each new version of the Terms will be included atthe top of the Terms page. By continuing to use the platform after any amended terms have been posted, the Customer will demonstrate that they accept the updated Terms.
These Terms shall be governed by the laws of Denmark without regard to its conflict of law provisions. Any lawsuits between the parties to this contract can only be filed to and brought before the court of Denmark, which is the only applicable legal venue for any dispute between the parties.