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Mistakes happen, but how you deal with them is what really matters. Manufacturing failures, maintenance problems, productivity issues in the workplace… all of them look like disastrous events at first but you can turn them into opportunities for improvement. Root Cause Analysis provides a systematic process for identifying the root causes of any given problem or incident in the company. This will help you explore cause-and-effect relationships and find a way to prevent those problems from occurring again. Use the Root Cause Analysis PowerPoint Template to lead your company’s continuous improvement efforts.
Root Cause Analysis is more than just discovering the causes of problems. It is about learning more about the company incidents and finding a way to prevent them. First, define the problem, then gather information about the events or incidents that contributed to the central issue. After analyzing the evidence, you will be able to determine root causes. Finally, add recommendations to prevent the problem from happening again. Use the Root Cause Analysis Method horizontal four-step diagram to showcase the process.
Wh-questions are valuable tools for Root Cause Analysis. What happened? When did it happen? How did it happen? Why did it happen? Ask all these questions with the problem in mind. Wh-questions will help you collect important information for your Root Cause Analysis.
Once you’ve identified the main problem and root causes, it is time to communicate the results of your analysis in an engaging Root cause tree diagram. You should place the evidence of the problem in the upper side of the tree, and the root causes in the lower area. At the end, you will get a fantastic root cause tree to visually support your analysis.
Continuous improvement
Root-cause analysis focuses on why the event occurred, instead of who is responsible. This approach encourages open communication in the team which is crucial to find the best solutions to a problem.
Five whys
Another way to conduct a deeper analysis and get to the origin of the problem is with the five whys technique. Confront each answer to a why question and dig into the problem symptoms.
Corporate Presentation
Use the Root Cause Analysis Template to present your results or guide your team in the process.
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